Cambridge Home and Garden

Home & Living • United Kingdomwww.cambridgehomeandgarden.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

69/100

+11.3 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#59of 675

Top 9% · Top Tier

#1 (best)#675 (worst)

#57Peer

#58Peer

#59This company

#60Peer

#61Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%

positive

Positive85%
Neutral1%
Negative15%

Sentiment Balance

Covering November 2024 — 39 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.4%

Customer Support

18.7%

Product Quality

17.1%

Response Speed

12.3%

Pricing

9.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100

22/100

signal score

•Built from a negative-review share of 21.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.8%

4★

5.5%

3★

1.5%

2★

0.8%

1★

4.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.2% of reviews in the last three months were positive, compared with 95.4% in the three months before that.

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