Based on public reviews and response behavior.
200 reviews over 84 days (about 72 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 65.3, rating 4.42 stars, reply rate 47.8%, over 3,118 ranked companies · benchmark 3 Oct 2026
Score
73.2
Industry average 65.3
7.9 above average
Rating
4.36
Industry average 4.42
0.06 below average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 16% negative
Covering August 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 56% negative and 6% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,118 ranked companies in Home & Living (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 130 mentions with a sentiment score of 81.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
