Customereye

Interflora New Zealand

Home & Livinginterflora.co.nz

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 62 days (about 98 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

74/100
Short observation window (62 days)
+3.1 vs. last month4.49 ★ average rating · 200 reviews
74/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 52% of the reviews.

Home & Living average: score 62.1, rating 4.33 stars, reply rate 46.8%, over 1,905 ranked companies · benchmark 22 Sept 2026

Score

73.9

Industry average 62.1

11.8 above average

Rating

4.49

Industry average 4.33

0.16 above average

Reply rate

Industry average 46.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#393of 1905 ranked in Home & Living
Top 21% · Top Tier
#1 (best)#1905 (worst)
#391Peer
#392Peer
#393This company
#394Peer
#395Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering September 2026 — 51 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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