Customereye

Hertz

Travel & Hospitalitywww.hertz.com

Review data last updated .

Based on public reviews and response behavior.

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834 reviews over 2,661 days (about 9.5 per month). Busiest month: 23% of reviews. Languages: us 60%, en 38%, fr 1%.

Overall Score

32/100
+1.9 vs. last month2.85 ★ average rating · 834 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#213of 229
Top 93% · Bottom Tier
#1 (best)#229 (worst)
#211Peer
#212Peer
#213This company
#214Peer
#215Peer

1 company not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

40% of reviews positive, 59% negative

40%
positive
  • Positive40%
  • Neutral1%
  • Negative59%

Sentiment Balance

Covering August 2026 — 195 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 65% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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