Heart to Home Meals

Professional Services • United Stateswww.hearttohomemeals.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−22.2 vs. last month4.40 ★ average rating · 575 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#280of 517

Top 54% · Mid Pack

#1 (best)#517 (worst)

#278Peer

#279Peer

#280This company

#281Peer

#282Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 14% negative

83%

positive

Positive83%
Neutral3%
Negative14%

Sentiment Balance

Covering September 2024 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 558 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.5%

Product Quality

19.6%

Customer Support

16.3%

Loyalty

10.7%

Onboarding

9.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100

10/100

signal score

•Built from a negative-review share of 19.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

69.9%

4★

13.2%

3★

8.2%

2★

4.5%

1★

4.2%

Based on 575 analyzed reviews. Sentiment is improving: 98.5% of reviews in the last three months were positive, compared with 92.5% in the three months before that.

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