Customereye

Healthwarehouse

Pharmacy & Online Medicine • United Stateswww.healthwarehouse.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
+0.8 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#50of 189
Top 26% · Upper Half
#1 (best)#189 (worst)
#48Peer
#49Peer
#50This company
#51Peer
#52Peer

Overall Customer Sentiment

Above Average

68% of reviews positive, 29% negative

68%
positive
  • Positive68%
  • Neutral3%
  • Negative29%

Sentiment Balance

Covering August 2024 — 138 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 29% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.7%
Customer Support
17.0%
Response Speed
14.1%
Product Quality
10.7%
Pricing
10.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 39.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
84.5%
4
4.7%
3
5.5%
2
1.5%
1
3.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.2% of reviews in the last three months were positive, compared with 96.9% in the three months before that.

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