Customereye

Onlineclinic

Pharmacy & Online Medicine • United Kingdomonlineclinic.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 23 days (about 265 per month). Busiest month: 81% of reviews — one month dominates this sample. Languages: en 100%, ro 1%.

Overall Score

49/100
Short observation window (23 days)
−7.5 vs. last month4.71 ★ average rating · 200 reviews
49/100 from 200 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 81% of the reviews.

Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026

Score

48.8

Industry average 60.5

11.7 below average

Rating

4.71

Industry average 4.27

0.44 above average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#562of 672 ranked in Pharmacy & Online Medicine
Top 84% · Bottom Tierdown 16 from last month
#1 (best)#672 (worst)
#560Peer
#561Peer
#562This company
#563Peer
#564Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

73% of reviews positive, 27% negative

73%
positive
  • Positive73%
  • Neutral0%
  • Negative27%

Sentiment Balance

Covering September 2026 — 161 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Response Speed
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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