Customereye

Guitar Gear Giveaway

Hobbies & Arts • United Kingdomwww.guitargeargiveaway.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

78/100
4.94 ★ average rating · 633 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#1of 467
Top 1% · Top Tier
#1 (best)#467 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral1%
  • Negative2%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 624 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.9%
Loyalty
15.1%
Delivery Shipping
14.9%
Pricing
10.3%
Customer Support
9.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW2/100
2/100
signal score
  • Built from a negative-review share of 1.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
97.6%
4
0.8%
3
0.5%
2
0.2%
1
0.9%

Based on 633 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.4% in the three months before that.

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