Gr8 Fires

Home & Living • United Kingdomwww.gr8fires.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

−6.2 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#90of 675

Top 13% · Top Tier

#1 (best)#675 (worst)

#88Peer

#89Peer

#90This company

#91Peer

#92Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering November 2024 — 40 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 25% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.4%

Product Quality

17.4%

Customer Support

15.6%

Response Speed

13.9%

Pricing

8.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 28.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.5%

4★

4.3%

3★

2.0%

2★

1.5%

1★

2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.4% of reviews in the last three months were positive, compared with 97.3% in the three months before that.

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