Based on public reviews and response behavior.
1,000 reviews over 1,647 days (about 18 per month). Busiest month: 29% of reviews. Languages: en 94%, unknown 4%, fr 1%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 24 Oct 2026
Score
57.6
Industry average 66.2
8.6 below average
Rating
4.53
Industry average 4.38
0.15 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering March 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 13% negative and 13% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.258). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 702 mentions with a sentiment score of 78.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
