Goodofood

Food & Beverage • United Kingdomwww.goodofood.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

−5.0 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#100of 551

Top 18% · Top Tier

#1 (best)#551 (worst)

#98Peer

#99Peer

#100This company

#101Peer

#102Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral2%
Negative18%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.3%

Product Quality

19.0%

Customer Support

14.5%

Response Speed

13.0%

Loyalty

10.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 38.3% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

78.2%

4★

11.8%

3★

4.0%

2★

2.0%

1★

4.0%

Based on 600 analyzed reviews. Sentiment is improving: 94.7% of reviews in the last three months were positive, compared with 87.5% in the three months before that.

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