GlassesUSA

Healthcare & Medical • USwww.glassesusa.com

Review data last updated July 2, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−4.5 vs. last month3.67 ★ average rating · 867 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#565of 615

Top 92% · Bottom Tier

#1 (best)#615 (worst)

#563Peer

#564Peer

#565This company

#566Peer

#567Peer

Overall Customer Sentiment

Below Average

53% of reviews positive, 44% negative

53%

positive

Positive53%
Neutral3%
Negative44%

Sentiment Balance

Covering July 2026 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 55% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 856 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

18.6%

Delivery Shipping

16.0%

Product Quality

11.7%

Pricing

11.7%

Customer Support

9.6%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 16.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH79/100

79/100

signal score

•Built from a negative-review share of 44.3% across this company's analyzed reviews.
•10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

55.4%

4★

9.9%

3★

6.6%

2★

2.8%

1★

25.4%

Based on 867 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 56.4% in the three months before that.

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