Customereye

Medical Mega

Healthcare & Medical • United Statesmedicalmega.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

59/100
+3.3 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#223of 615
Top 36% · Upper Half
#1 (best)#615 (worst)
#221Peer
#222Peer
#223This company
#224Peer
#225Peer

Overall Customer Sentiment

Above Average

62% of reviews positive, 35% negative

62%
positive
  • Positive62%
  • Neutral3%
  • Negative35%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
26.6%
Response Speed
16.9%
Product Quality
10.3%
Loyalty
10.1%
Pricing
9.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH61/100
61/100
signal score
  • •Built from a negative-review share of 44.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5★
84.8%
4★
6.8%
3★
1.3%
2★
1.3%
1★
5.7%

Based on 600 analyzed reviews. Sentiment is slipping: 88.3% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

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