Customereye

Upside

Finance & Insurancewww.getupside.com

Review data last updated .

Based on public reviews and response behavior.

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1,150 reviews over 37 days (about 946 per month). Busiest month: 81% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

48/100
Short observation window (37 days)
3.95 ★ average rating · 1,150 reviews
48/100 from 1,150 reviews over 2 months, high confidence. trend not shown: window under six months. one month holds 81% of the reviews.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score48.1vs 58.510.4Rating3.95vs 4.090.14Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#798of 1022 ranked in Finance & Insurance
Top 78% · Bottom Tier
#1 (best)#1022 (worst)
#796Peer
#797Peer
#798This company
#799Peer
#800Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering August 2026 — 929 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 36% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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