Based on public reviews and response behavior.
1,343 reviews over 76 days (about 538 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 59%, unknown 19%, es 18%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026
Score
47.9
Industry average 63.9
16.0 below average
Rating
4.23
Industry average 4.22
0.01 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 36% negative
Covering August 2026 — 90 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 39% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 1,343 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.190). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 47.9 sits in the bottom quarter of about 3,600 ranked Finance & Insurance companies (25th percentile: 53, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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