Customereye

Geoponics

Home & Living • Canadawww.geoponicsinc.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
4.20 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#335of 675
Top 50% · Upper Half
#1 (best)#675 (worst)
#333Peer
#334Peer
#335This company
#336Peer
#337Peer

Overall Customer Sentiment

Above Average

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.6%
Product Quality
19.6%
Customer Support
14.5%
Loyalty
14.2%
Response Speed
10.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 21.3% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
70.5%
4
7.7%
3
5.2%
2
4.2%
1
12.5%

Based on 600 analyzed reviews. Sentiment is slipping: 87.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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