Customereye

Tarp Supply Inc.

Home & Living • United Statestarpsupply.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
−10.5 vs. last month4.52 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#517of 675
Top 77% · Bottom Tier
#1 (best)#675 (worst)
#515Peer
#516Peer
#517This company
#518Peer
#519Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.5%
Product Quality
23.5%
Response Speed
12.3%
Customer Support
9.6%
Loyalty
9.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 36.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
79.0%
4
8.0%
3
4.8%
2
2.0%
1
6.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 87.5% of reviews in the last three months were positive, compared with 87.5% in the three months before that.

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