Based on public reviews and response behavior.
1,124 reviews over 685 days (about 50 per month). Busiest month: 16% of reviews. Languages: en 100%, de 0%, fr 0%.
Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 24 Oct 2026
Score
27.0
Industry average 59.0
32.0 below average
Rating
1.96
Industry average 4.16
2.20 below average
Reply rate
—
Industry average 25.6%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
28% of reviews positive, 71% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,124 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,050 ranked companies in Gaming & Esports (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.164 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 27.0 sits in the bottom quarter of about 1,100 ranked Gaming & Esports companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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