Based on public reviews and response behavior.
57 reviews over 607 days (about 2.9 per month). Busiest month: 14% of reviews. Languages: en 91%, fr 5%, es 4%.
Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 24 Oct 2026
Score
26.9
Industry average 59.0
32.1 below average
Rating
2.56
Industry average 4.16
1.60 below average
Reply rate
—
Industry average 25.6%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 65% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 57 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,050 ranked companies in Gaming & Esports (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.169 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.126). Review the worst months in the trend data to identify specific operational or product issues.
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