Customereye

Gamersheek

Hobbies & Arts • United Kingdomwww.gamersheek.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
+25.0 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#350of 467
Top 75% · Mid Pack
#1 (best)#467 (worst)
#348Peer
#349Peer
#350This company
#351Peer
#352Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.2%
Product Quality
15.3%
Response Speed
14.6%
Customer Support
12.5%
Loyalty
12.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 6.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 21.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
82.2%
4
6.3%
3
2.3%
2
1.7%
1
7.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 84.6% of reviews in the last three months were positive, compared with 82.4% in the three months before that.

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