Based on public reviews and response behavior.
200 reviews over 125 days (about 49 per month). Busiest month: 35% of reviews. Languages: en 100%.
Hobbies & Arts average: score 65.8, rating 4.45 stars, reply rate 31.8%, over 2,582 ranked companies · benchmark 23 Oct 2026
Score
66.1
Industry average 65.8
0.3 above average
Rating
4.38
Industry average 4.45
0.07 below average
Reply rate
—
Industry average 31.8%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering September 2026 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,582 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 119 mentions with a sentiment score of 88.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
