Customereye

FWRD

General Retail & Marketplaceswww.fwrd.com

Review data last updated .

Based on public reviews and response behavior.

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182 reviews over 4,825 days (about 1.1 per month). Busiest month: 17% of reviews. Languages: en 91%, unknown 6%, de 2%.

Overall Score

45/100
−50.0 vs. last month4.25 ★ average rating · 182 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#1261of 1492
Top 85% · Bottom Tier
#1 (best)#1492 (worst)
#1259Peer
#1260Peer
#1261This company
#1262Peer
#1263Peer

213 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

65% of reviews positive, 31% negative

65%
positive
  • Positive65%
  • Neutral3%
  • Negative31%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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