Cosmetics & Fragrance • United Stateswww.functionofbeauty.com
Review data last updated .
Based on public reviews and response behavior.
Among fully-analyzed Cosmetics & Fragrance companies
70% of reviews positive, 28% negative
Covering May 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Showing 971 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Product Quality.
The most common complaint theme is Customer Support, making up 10.1% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 998 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 40.0% in the three months before that.
