Full Spectrum Solutions, Inc.

Home & Living • Jacksonwww.fullspectrumsolutions.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

4.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#526of 675

Top 78% · Bottom Tier

#1 (best)#675 (worst)

#524Peer

#525Peer

#526This company

#527Peer

#528Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 29% negative

69%

positive

Positive69%
Neutral2%
Negative29%

Sentiment Balance

Covering January 2017 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2017.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.2%

Customer Support

15.0%

Product Quality

13.9%

Loyalty

13.2%

Response Speed

11.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100

23/100

signal score

•Built from a negative-review share of 31.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

75.2%

4★

11.7%

3★

5.2%

2★

3.5%

1★

4.5%

Based on 600 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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