Based on public reviews and response behavior.
600 reviews over 849 days (about 22 per month). Busiest month: 61% of reviews — one month dominates this sample.
Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,298 ranked companies · benchmark 9 Oct 2026
Score
68.2
Industry average 61.8
6.4 above average
Rating
4.31
Industry average 4.27
0.04 above average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering October 2024 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,298 ranked companies in Food & Beverage (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.333). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 100% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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