Laylo

Food & Beverage • United Kingdomwww.drinklaylo.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

+4.5 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#177of 551

Top 32% · Upper Half

#1 (best)#551 (worst)

#175Peer

#176Peer

#177This company

#178Peer

#179Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%

positive

Positive91%
Neutral1%
Negative8%

Sentiment Balance

Covering December 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.9%

Product Quality

24.5%

Response Speed

15.7%

Customer Support

10.3%

Loyalty

9.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW2/100

2/100

signal score

•Built from a negative-review share of 12.3% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.3%

4★

5.3%

3★

1.3%

2★

2.2%

1★

1.8%

Based on 600 analyzed reviews. Sentiment is improving: 98.7% of reviews in the last three months were positive, compared with 93.5% in the three months before that.

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