Freetest.me - Free Sexual Health Testing

Healthcare & Medical • United Kingdomwww.freetest.me

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#305of 615

Top 50% · Upper Half

#1 (best)#615 (worst)

#303Peer

#304Peer

#305This company

#306Peer

#307Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 14% negative

86%

positive

Positive86%
Neutral1%
Negative14%

Sentiment Balance

Covering January 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

20.9%

Response Speed

19.9%

Customer Support

18.9%

Loyalty

14.8%

Product Quality

11.6%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 18.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.7%

4★

4.5%

3★

2.2%

2★

0.8%

1★

1.8%

Based on 600 analyzed reviews. Sentiment is slipping: 80.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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