Based on public reviews and response behavior.
300 reviews over 5,272 days (about 1.7 per month). Busiest month: 4% of reviews. Languages: en 96%, es 1%, nl 1%.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
30.3
Industry average 60.5
30.2 below average
Rating
2.40
Industry average 4.02
1.62 below average
Reply rate
—
Industry average 31.2%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
34% of reviews positive, 64% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 300 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.160 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.109). Review the worst months in the trend data to identify specific operational or product issues.
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