Based on public reviews and response behavior.
1,300 reviews over 1,332 days (about 30 per month). Busiest month: 50% of reviews. Languages: en 100%.
Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,059 ranked companies · benchmark 23 Oct 2026
Score
29.7
Industry average 61.5
31.8 below average
Rating
2.05
Industry average 4.08
2.03 below average
Reply rate
—
Industry average 32.3%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
28% of reviews positive, 69% negative
Covering September 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 23% of reviews in this period, with 77% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,300 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,059 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.335 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 29.7 sits in the bottom quarter of about 1,100 ranked Media & Content companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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