Based on public reviews and response behavior.
1,126 reviews over 836 days (about 41 per month). Busiest month: 13% of reviews. Languages: en 93%, de 7%, af 0%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 23 Oct 2026
Score
66.6
Industry average 64.3
2.3 above average
Rating
3.91
Industry average 4.35
0.44 below average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering August 2026 — 72 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 25% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,126 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.280 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99