Based on public reviews and response behavior.
430 reviews over 2,092 days (about 6.3 per month). Busiest month: 27% of reviews.
Sports & Fitness average: score 63.1, rating 4.32 stars, reply rate 31.1%, over 1,494 ranked companies · benchmark 17 Oct 2026
Score
52.9
Industry average 63.1
10.3 below average
Rating
4.54
Industry average 4.32
0.22 above average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering April 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 430 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,494 ranked companies in Sports & Fitness (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 52.9 sits in the bottom quarter of about 1,500 ranked Sports & Fitness companies (25th percentile: 54, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 10% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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