Based on public reviews and response behavior.
100 reviews over 1,305 days (about 2.3 per month). Busiest month: 13% of reviews. Languages: en 100%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 23 Oct 2026
Score
66.2
Industry average 64.3
1.9 above average
Rating
3.97
Industry average 4.35
0.38 below average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 32% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 60 mentions with a sentiment score of 75.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.97 stars is 0.3 below the Sports & Fitness average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
