Based on public reviews and response behavior.
1,593 days of reviews, with a sparse monthly review flow. Busiest month: 34% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Mobile & Telecom average: score 54.8, rating 3.56 stars, reply rate 34.4%, over 441 ranked companies · benchmark 5 Nov 2026
Score
45.5
Industry average 54.8
9.3 below average
Rating
3.13
Industry average 3.56
0.43 below average
Reply rate
—
Industry average 34.4%
not measured
Not ranked
no reviews in the last 12 months
57% of reviews positive, 40% negative
Covering August 2018, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 441 ranked companies in Mobile & Telecom (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.698). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 46 mentions with a sentiment score of 76.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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