Customereye

eero

Mobile & Telecom • United Stateseero.com

Review data last updated .

Based on public reviews and response behavior.

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1,031 days of reviews, with a sparse monthly review flow. Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

45/100
1.82 ★ average rating
45/100 from public reviews over 20 months, moderate confidence.

Mobile & Telecom average: score 54.8, rating 3.56 stars, reply rate 34.4%, over 441 ranked companies · benchmark 5 Nov 2026

Score

45.0

Industry average 54.8

9.8 below average

Rating

1.82

Industry average 3.56

1.74 below average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#309of 441 ranked in Mobile & Telecom
Top 70% · Mid Pack
#1 (best)#441 (worst)
#307Peer
#308Peer
#309This company
#310Peer
#311Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

39% of reviews positive, 59% negative

39%
positive
  • Positive39%
  • Neutral2%
  • Negative59%

Sentiment Balance

Covering October 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Onboarding
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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