Flight & Hotel Booking • United Kingdomwww.fleetwaytravel.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 827 days (about 3.7 per month). Busiest month: 41% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026
Score
32.4
Industry average 69.7
37.3 below average
Rating
1.39
Industry average 4.44
3.05 below average
Reply rate
—
Industry average 46.4%
not measured
Not ranked
no reviews in the last 12 months
43% of reviews positive, 53% negative
Covering July 2020 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 52% of reviews in this period, with 44% negative and 4% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,292 ranked companies in Flight & Hotel Booking (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.321 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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