Customereye

First Tutors

Schools & Academic Educationwww.firsttutors.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 409 days (about 7.4 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

58/100
−16.7 vs. last month4.33 ★ average rating · 100 reviews
58/100 from 100 reviews over 12 months, moderate confidence.

Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026

Score

58.4

Industry average 69.2

10.8 below average

Rating

4.33

Industry average 4.51

0.18 below average

Reply rate

—

Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#1274of 1546 ranked in Schools & Academic Education
Top 82% · Bottom Tierdown 42 from last month
#1 (best)#1546 (worst)
#1272Peer
#1273Peer
#1274This company
#1275Peer
#1276Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering May 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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