Based on public reviews and response behavior.
202 reviews over 755 days (about 8.1 per month). Busiest month: 30% of reviews. Languages: en 98%, de 1%, es 1%.
Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026
Score
58.3
Industry average 69.2
10.9 below average
Rating
3.42
Industry average 4.51
1.09 below average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 45% negative
Covering September 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 22% negative and 6% neutral.
Share of theme mentions
Themes extracted from 202 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,546 ranked companies in Schools & Academic Education (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.181 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 58.3 sits in the bottom quarter of about 1,500 ranked Schools & Academic Education companies (25th percentile: 61, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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