MakesYouFluent

Schools & Academic Education • United Statesmakesyoufluent.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

41/100

−3.1 vs. last month3.45 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#194of 203

Top 96% · Bottom Tier

#1 (best)#203 (worst)

#192Peer

#193Peer

#194This company

#195Peer

#196Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 38% negative

59%

positive

Positive59%
Neutral4%
Negative38%

Sentiment Balance

Covering September 2024 — 76 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 45% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.6%

Pricing

16.1%

Product Quality

13.6%

Loyalty

12.6%

Communication

10.2%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 18.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 34.3% across this company's analyzed reviews.
•22 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating

5★

45.7%

4★

16.2%

3★

4.5%

2★

4.5%

1★

29.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 66.1% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

Unlock full insights