Customereye

fire.com

Finance & Insurancewww.fire.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,939 days (about 1.6 per month). Busiest month: 13% of reviews. Languages: en 96%, fr 3%, it 1%.

Overall Score

46/100
+7.3 vs. last month4.02 ★ average rating · 100 reviews
46/100 from 100 reviews over 11 months, moderate confidence.

Finance & Insurance average: score 63.1, rating 4.25 stars, reply rate 48.2%, over 2,412 ranked companies · benchmark 11 Oct 2026

Score

46.0

Industry average 63.1

17.1 below average

Rating

4.02

Industry average 4.25

0.23 below average

Reply rate

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Industry average 48.2%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2137of 2412 ranked in Finance & Insurance
Top 89% · Bottom Tierup 13 from last month
#1 (best)#2412 (worst)
#2135Peer
#2136Peer
#2137This company
#2138Peer
#2139Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering May 2022 — 11 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 18% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Loyalty
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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