Based on public reviews and response behavior.
100 reviews over 3,051 days (about 1 per month). Busiest month: 22% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026
Score
38.1
Industry average 63.2
25.1 below average
Rating
1.98
Industry average 4.25
2.27 below average
Reply rate
—
Industry average 33.9%
not measured
Not ranked
no reviews in the last 12 months
30% of reviews positive, 70% negative
Covering December 2019 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,214 ranked companies in Food & Beverage (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.415 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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