ecoATM

Food & Beverage • United Statesecoatm.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

38/100

+41.7 vs. last month3.30 ★ average rating · 821 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#530of 551

Top 96% · Bottom Tier

#1 (best)#551 (worst)

#528Peer

#529Peer

#530This company

#531Peer

#532Peer

Overall Customer Sentiment

Below Average

51% of reviews positive, 47% negative

51%

positive

Positive51%
Neutral2%
Negative47%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 720 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

22.6%

Onboarding

17.3%

Pricing

16.7%

Response Speed

12.1%

Product Quality

7.9%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 22.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 47.1% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

47.1%

4★

7.3%

3★

6.3%

2★

6.6%

1★

32.6%

Based on 821 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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