Based on public reviews and response behavior.
100 reviews over 1,396 days (about 2.2 per month). Busiest month: 10% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.1, rating 3.56 stars, reply rate 33.0%, over 616 ranked companies · benchmark 21 Oct 2026
Score
24.3
Industry average 53.1
28.8 below average
Rating
1.13
Industry average 3.56
2.43 below average
Reply rate
—
Industry average 33.0%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
7% of reviews positive, 93% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 616 ranked companies in Shipping & Delivery (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.877 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.396). Review the worst months in the trend data to identify specific operational or product issues.
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