Based on public reviews and response behavior.
56 reviews over 2,405 days (about 0.7 per month). Busiest month: 20% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026
Score
61.1
Industry average 63.9
2.8 below average
Rating
2.96
Industry average 4.22
1.26 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 46% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 56 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.386 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 26 mentions with a sentiment score of 74.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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