Based on public reviews and response behavior.
1,000 reviews over 181 days (about 168 per month). Busiest month: 23% of reviews. Languages: en 84%, unknown 14%, es 1%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
61.1
Industry average 63.6
2.5 below average
Rating
4.64
Industry average 4.19
0.45 above average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering July 2026 — 64 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 2% neutral.
Share of theme mentions
Themes from the 1,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 8% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 394 mentions with a sentiment score of 84.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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