Customereye

Dairyland® insurance

Finance & Insurance • United Statesdairylandinsurance.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
−20.6 vs. last month4.15 ★ average rating · 1,117 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#131of 373
Top 35% · Upper Half
#1 (best)#373 (worst)
#129Peer
#130Peer
#131This company
#132Peer
#133Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering July 2026 — 19 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 47% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,047 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.6%
Onboarding
13.7%
Product Quality
13.2%
Pricing
13.0%
Response Speed
11.3%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 6.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 32.0% across this company's analyzed reviews.
  • 7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
70.0%
4
7.8%
3
3.7%
2
4.1%
1
14.4%

Based on 1,117 analyzed reviews. Sentiment is holding steady: 84.1% of reviews in the last three months were positive, compared with 87.7% in the three months before that.

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