Finance & Insurance • United Kingdomwww.explorerinsurance.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 409 days (about 7.4 per month). Busiest month: 43% of reviews. Languages: en 99%, fr 1%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
68.6
Industry average 64.0
4.6 above average
Rating
4.78
Industry average 4.23
0.55 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering March 2026 — 37 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Pricing" is the strongest recurring theme in the reviews: 49 mentions with a sentiment score of 86.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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