Based on public reviews and response behavior.
200 reviews over 19 days (about 320 per month). Busiest month: 99% of reviews — one month dominates this sample. Languages: en 100%, zh 1%.
Finance & Insurance average: score 59.2, rating 4.14 stars, reply rate 42.4%, over 1,222 ranked companies · benchmark 22 Sept 2026
Score
68.6
Industry average 59.2
9.4 above average
Rating
4.34
Industry average 4.14
0.20 above average
Reply rate
—
Industry average 42.4%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering September 2026 — 197 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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