Based on public reviews and response behavior.
1,088 reviews over 3,471 days (about 9.5 per month). Busiest month: 4% of reviews. Languages: en 79%, unknown 16%, es 2%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026
Score
68.0
Industry average 62.9
5.1 above average
Rating
4.52
Industry average 4.27
0.25 above average
Reply rate
—
Industry average 49.2%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering July 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,088 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,998 ranked companies in Finance & Insurance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 85% of reviews against an industry average of 49%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Response Speed" is the strongest recurring theme in the reviews: 481 mentions with a sentiment score of 76.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
