Based on public reviews and response behavior.
136 reviews over 351 days (about 12 per month). Busiest month: 13% of reviews. Languages: en 100%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026
Score
68.6
Industry average 62.9
5.7 above average
Rating
4.55
Industry average 4.27
0.28 above average
Reply rate
—
Industry average 49.2%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 136 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,998 ranked companies in Finance & Insurance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.179 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 10% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
