Beyond Finance

Finance & Insurance • United Statesbeyondfinance.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

75/100

+24.1 vs. last month4.56 ★ average rating · 1,500 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#26of 373

Top 7% · Top Tier

#1 (best)#373 (worst)

#24Peer

#25Peer

#26This company

#27Peer

#28Peer

Overall Customer Sentiment

Category Leader

70% of reviews positive, 28% negative

70%

positive

Positive70%
Neutral3%
Negative28%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,500 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.5%

Product Quality

12.5%

Loyalty

11.3%

Onboarding

11.3%

Pricing

10.1%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 2.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 27.7% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

81.8%

4★

7.3%

3★

2.7%

2★

1.1%

1★

7.1%

Based on 1,500 analyzed reviews. Sentiment is improving: 93.5% of reviews in the last three months were positive, compared with 87.4% in the three months before that.

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